This intensive one day course fulfills the annual renewal requirements for currently certified PCM practitioners eligible for annual renewal. The course focuses on practice of the physical strategies taught in the initial PCM course and review of nonphysical strategies.

The session focuses on developing the cultural sensitivity skills needed to deal with diverse cultures when interacting with parents, consumers and co-workers. Participants will learn: The importance of cultural sensitivity; A framework for better understanding the concerns, values and priorities of people of varying backgrounds; and Techniques to improve communication skills.

COVID-19 test (rapid test not acceptable), taken within 3 days of first class, showing results of negative/not detected is mandatory prior to participation in the class. Developed and governed by the Professional Crisis Management Association, this intensive three (3) day reactive strategies course takes a cognitive-behavior approach to managing behaviors. This course teaches nonphysical and physical strategies to implement with individuals exhibiting crisis behaviors in a safe and stable way. February 14, 15, 16, 2022

Knowing CPR is a must for ALL! This hands-on course, developed by the ASHI, prepares participants to respond to cardiac and respiratory emergencies in adults, children and infants. Participants are guided through an interactive video, have class room instruction and practical application of procedures on appropriately sized manikins.